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You can return this item for any reason: no shipping charges. The item must be returned in new and unused condition.

If you have purchased an IDEAKOKO product through Amazon, please complete your return through the Amazon platform by completing the following tasks:

  1. Go to Your Orders to start the return
  2. Print the return shipping label
  3. Ship it!

If you have purchased an IDEAKOKO product through our website, please complete your return by using our helpful onsite contact form. Enter your name, email address, order number, and details about your desired return. A member of our team will be in touch with you regarding your return or exchange.

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